Check your visa status with OnTrailVisa
Planning a trip abroad and need to keep track of your visa application? With OnTrailVisa it’s easy to check the status of your application.
Understand the different stages of the visa application process and stay informed from submission to approval.
Can I check the status of my visa online?
You can find out the status of visa applications made with OnTrailVisa by checking your email notifications. You’ll receive an email from us each time your visa status changes.
Here are the different stages of the OnTrailVisa application process.
Visa status 1: We’ve received your application
You’ll receive an email from OnTrailVisa when you submit your completed form.
This email confirms that we’ve received your completed form successfully. Your application is now in the hands of our experts.
Upload your documents
In this email, we’ll also ask you to upload any required documentation. This might be a copy of your passport or a photograph.
With OnTrailVisa, uploading your documents is simple. Add them in any format, and we’ll make sure they meet the specs.
Visa status 2: Your application is complete
You’ll receive another email after you’ve uploaded your documentation.
Your application is now fully complete. OnTrailVisa experts will carefully review your form to detect and correct any errors. We might get in touch with you if some information is missing.
After review and correction, your application is sent for official processing.
Visa status 3: Your application has been approved or denied
We’ll let you know as soon as a decision on your visa application has been made.
Depending on the visa you’ve applied for, there are up to 3 different outcomes.
Visa approved ✅
The most likely outcome when you apply with OnTrailVisa. Increase your chances of approval with our expert revision service.
We’ll notify you by email or SMS as soon as the status of your visa changes from pending to approved.
Action required ⚠️
You could be asked for additional information or documents to support your application. We’ll email you to let you know what’s needed and the steps to take.
Provide the required information as soon as possible. Your visa status will remain pending until you take action.
Visa denied 🛑
Visa applications can be denied if you do not meet all the requirements.
A visa may be rejected due to security concerns or incorrect information or documents. Visa denials are communicated by email, together with the next steps to take.
Apply with OnTrailVisa to minimize your chances of an unsuccessful application.
Find out why your visa was rejected
At OnTrailVisa, we understand that a denied visa application is disappointing. We’re committed to providing you with clear information and guidance in the likely event of visa rejection.
Here’s how you can find out the reasons for rejection.
Review your visa denial email
The email notification of your visa denial will include the main reasons for the decision.
This information is crucial for understanding what went wrong and how you can address these issues in future applications.
Remember that the decision to approve or deny a visa application is at the sole discretion of the government authorities.
Contact customer support
For further clarification or details about the reasons behind your visa rejection, you can contact OnTrailVisa’s customer service.
If you apply with OnTrailVisa and your application is rejected, you can request a full refund — including the government fee.
Understand the difference between visa refusal and rejection
Understanding the difference between visa refusal and rejection helps you take the relevant action if your application is unsuccessful.
Although similar, these terms have distinct meanings and implications.
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A visa application may be refused if you fail to meet all the requirements.
Perhaps you do not qualify for the specific visa category you applied for, or you failed to provide sufficient evidence to support your application.
Refusals could also occur if there are safety or security concerns regarding your application.
What to do if your visa is refused
If your visa is refused, you may be able to apply again under a different category or when your circumstances change.
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Visa rejection can occur if the documentation is incomplete or the form contains mistakes. Unlike refusals, rejections are not primarily based on your eligibility, but on issues with your application form.
You can avoid visa rejection by applying with OnTrailVisa. We’ll check your form is correct and complete before it’s sent for official processing.
What to do if your visa is refused
Visa rejections can often be rectified by correcting errors or providing the missing documents. You might be able to resubmit your application for reconsideration.
Impact of visa refusals and rejections on future applications
Refusals, depending on the reason, can have an impact on future applications. They may indicate a fundamental eligibility issue that could prevent you from getting your visa approved.
Rejections have less impact. Provided the errors are corrected, you can successfully reapply for a visa and get approved.
Contact OnTrailVisa for information on your visa status
As explained above, you can see exactly at what stage your visa application is by checking your email inbox. Look for the latest notification to find out the current status of your application.
If you need more information about the status of your request, you can reach out to the OnTrailVisa team. Fill out the contact form and select ‘I want to check the status of my submitted application’ as your reason for getting in touch.
Requirements to check your visa status with OnTrailVisa
You can use the contact form to check the status of your application only if you’ve applied with OnTrailVisa.
To help us locate your application, you’ll need to provide your: